Please call us at (413) 584-6309 if you have an emergency, and we will do our best to help you through this frightening and stressful time. Emergencies can be a terrible experience for pets and pet owners, so we promise to communicate with you and make the process less stressful.

We also offer emergency surgery as well as critical care. Please attempt to call ahead in case of an emergency to alert us to the situation and allow us to prepare.

If we are closed and you have an emergency then please contact or go to one of the following facilities: 

Veterinary Emergency & Specialty Hospital (South Deerfield)
141 Greenfield Rd
Tel:  413-665-4911
South Deerfield, MA 01373


From CT and points South, take 91N, to exit 24, take a right off exit 24, continue on Rt 5/10 past the Yankee Candle Factory and through 3 sets of lights.  The hospital is .5 miles on the left after the last light.

From Vermont and points North, take 91S to exit 25, take a left off the exit, take your first left onto Rt 5/10, they are located .5 miles down on the left hand side.